Download was a huge success!
Thank you to all the amazing volunteers who joined us and provided such an excellent service, helping us to raise money for Child.org. We hope to see you all again next year!
Registration for Download is now closed, if you would like to be the first to know about Charity Concierge 2018 at Download, please join the pool.
Volunteer at Download Festival
6-12th June 2017
Why is volunteering as a concierge at Download so great? Because you work in teams with your mates and camp together in our own campsite with hot showers. Because you get the whole of Friday and Saturday off to enjoy the festival. Because you're helping out friendly festival-goers who are happy to see you. Because you help raise thousands, and feel like you're making a real contribution to a great cause.
Concierges will work on our new luggage shuttle service at Download. The best concierges are friendly, helpful and enthusiastic. They work hard as well as play hard and are willing to approach people to offer the service, and chat to them about the wonderful work that Child.org does.
As a team leader, you’ll be responsible for one of the gazebos - helping coordinate the other two volunteers and making sure the service runs smoothly and efficiently. If you're interested, just tick the box on the registration form and we'll be in touch.
WHEN DO YOU NEED ME?
At Download, all volunteers must be onsite by 6pm on Tuesday 6th June and drivers will need to be onsite by midday. You'll finish by 4pm on Monday 12th. The service doesn't run on Friday and Saturday, so you'll be free both of these days.
WHAT WILL MY SHIFTS BE?
The shifts below are a guide only. In the case of sickness or other unforeseen circumstances we might also ask for a bit of extra help, so we do ask for some flexibility to make the service run as well as is possible!
Drivers will need to be onsite at 12pm and ground staff at 6pm on Tuesday 6th June. This will give you time to get setup before the vital briefing that evening.
Your shifts will vary in length between 4 and 8 hours, and you'll have one on Wednesday, Thursday, Sunday and Monday. You'll be off on Friday and Saturday, when the service won't be running. You'll be finished by 4pm on Monday 12th June.
WILL IT COST ME ANYTHING?
Although we will provide you with a ticket, uniform and everything you need for your shift, there are costs involved with going to any festival which you must be aware of:
You will be required to pay a fully refundable deposit of £75 when you register. This secures us against people who want the free ticket but aren't planning to do the work. If you fail to attend all of your shifts without a good reason (e.g. sickness, with a note from the medical centre), or if you are ejected from site by security or the Charity Concierge team, you will lose this deposit and a further £140. For more information see the FAQs.
Travel to and from the festival will be your own responsibility. We will do everything we can to help you to organise it and give you all the information you need, however any costs will be down to you.
Food and drink at the festival.
We will provide you with your Concierge T-Shirt, however we ask that you bring your own black trousers/skirts/leggings or other variation of black bottom-half attire to go with this.
You will also need to provide your own tent and festival gear (wellies, warm jumpers, waterproofs etc. - we’ll give you a full list closer to the time).
You must be over the age of 18 on the starting date of the event. Please do not register if you will not be 18 at this time.
More information about your specific shifts, what to do when you arrive onsite, the camping arrangements and what to bring with you will be released closer to the festival. If you have any questions not related to these things, you can get in touch with Holly on 07751 768207 or firstname.lastname@example.org.
Follow the link below to register for Download. You will be taken to the main Child.org website, where we will take a £75 deposit and some personal information.
All details submitted to Child.org will be shared with Festival Republic, in order to issue your festival tickets.