Be a Concierge at Isle of Wight

21st-24th June 2018

Concierges at Isle of Wight carry out our food & drinks waiting service. You need to be friendly, helpful and enthusiastic. You need to be willing to approach people to offer the service, and happy to tell them all about the wonderful work that does.


As a concierge on the food & drinks service, you will be roaming the hospitality area of the arena, fetching people drinks from the bar and food from vendors, skipping the queue. You may also be stationed at the Pink Moon restaurant, offering a more traditional waiter service.


At Isle of Wight, we will need you onsite on Thursday 21st June. You'll need to get set up and signed in in time for the vital briefing later that evening.

The shifts will be confirmed closer to the festival, but we always give our volunteers plenty of time off to enjoy the festival. The last shift will finish on Sunday night, so you're best arranging to leave on Monday.

In the case of sickness or other unforeseen circumstances we might also ask for a bit of extra help, so we do ask for some flexibility to make the service run as well as is possible!


Although we will provide you with a ticket, uniform and everything you need for your shift, there are costs involved with going to any festival which you must be aware of:

  • You will be required to pay a fully refundable deposit of £75 (around EU90) when you register. This secures your space before the festival and protects us against people who want the free ticket but aren't planning to do the work. Payment of the deposit is a promise to attend the festival, so it is not refundable in the case of cancellation apart from in exceptional circumstances. Once onsite, if you fail to attend all of your shifts without a good reason (e.g. sickness, with a note from the medical centre), or if you are ejected from site by security or the Charity Concierge team, you will lose this deposit and a further £115 (around EU140) will be charged. For more information see the FAQs.

  • Travel to and from the festival will be your own responsibility. We will do everything we can to help you to organise it and give you all the information you need, however any costs will be down to you.

  • Food and drink at the festival.

  • We will provide you with your Concierge t-shirt, however we ask that you bring your own black trousers/skirts/leggings or other variation of black bottom-half attire to go with this.

  • You will also need to provide your own tent and festival gear (wellies, warm jumpers, waterproofs etc.)


Concierges will be serving alcohol at the events, therefore you must be over the age of 18 on the starting date of the event. Please do not register if you will not be 18 at this time.

More information about your specific shifts, what to do when you arrive onsite, the camping arrangements and what to bring with you will be released closer to the festival. If you have any questions not related to these things, you can get in touch with Holly on 07751 768207 or

All details submitted to will be shared with Festival Republic, in order to issue your festival tickets.

Registration is now closed for Isle of Wight, but if you like the sound of volunteering with us, join the Concierge Pool to hear about future opportunities:


How we use your data

When you register to be a Charity Concierge with, we need to be able to save and process data about you to be able to run the service. We also need to share your data with the festival, in order to arrange your ticket. will never pass on or sell your data to other companies, or send you marketing without your permission. If you're interested in how and why we store your data, you can read our Privacy Notice here.