Volunteer at Download Festival 

9-15th June 2020

We have now opened applications for Download 2020, book your place as a concierge now!

Why is volunteering as a concierge at Download so great? Because you work in teams with your mates and camp together with hot showers. Because you get almost the whole festival off to enjoy yourself. Because even when you are on shift, you get to drive a golf buggy and make people happy by relieving their tired legs. Because you help raise thousands, and feel like you're making a real contribution to a great cause.

Concierges will work on our Festival Taxi service at Download. The best concierges are friendly, helpful and enthusiastic. They work hard as well as play hard and are willing to approach people to offer the service, and chat to them about the wonderful work that Child.org does.

TAXI GROUND CREW    Spend your shifts chatting to customers, giving them information about the service, and roaming the campsites and car parks, telling people about the service!

TAXI GROUND CREW

Spend your shifts chatting to customers, giving them information about the service, and roaming the campsites and car parks, telling people about the service!

TAXI DRIVER    Drive our taxis around the site, and help to load and unload them at each of our pick up points. You'll need a driving license and to be a careful and experienced driver.

TAXI DRIVER

Drive our taxis around the site, and help to load and unload them at each of our pick up points. You'll need a driving license and to be a careful and experienced driver.


WHEN DO YOU NEED ME?

At Download, all volunteers must be onsite by 12pm on Tuesday 9th June. You'll finish by 2pm on Monday 15th. You’ll have shifts on Wednesday and Monday, then another on either Friday or Sunday.


WHAT WILL MY SHIFTS BE?

The shifts below are a guide only. In the case of sickness or other unforeseen circumstances we might also ask for a bit of extra help, so we do ask for some flexibility to make the service run as well as is possible!

Volunteers will need to be onsite at 12pm on Tuesday 9th June. You’ll have a briefing, practice some driving and have some time to explore the site before your shifts start the next morning.

Your shifts will be 8 hours, with a break, and you'll have one on Wednesday & Monday, with a third shift on either Friday or Sunday. You'll be off on Thursday and Saturday, when the service won't be running. You'll be finished by 2pm on Monday 15th June.


WILL IT COST ME ANYTHING?

Although we will provide you with a ticket, uniform and everything you need for your shift, there are costs involved with going to any festival which you must be aware of:

  • You will be required to pay a fully refundable deposit of £75 when you register. This secures us against people who want the free ticket but aren't planning to do the work. If you fail to attend all of your shifts without a good reason (e.g. sickness, with a note from the medical centre), or if you are ejected from site by security or the Charity Concierge team, you will lose this deposit and a further £140. For more information see the FAQs.

  • Travel to and from the festival will be your own responsibility. We will do everything we can to help you to organise it and give you all the information you need, however any costs will be down to you.

  • Food and drink at the festival.

  • We will provide you with your Concierge T-Shirt.

  • You will also need to provide your own tent and festival gear (wellies, warm jumpers, waterproofs etc.).


FURTHER INFORMATION

You must be over the age of 18 on the starting date of the event. Please do not register if you will not be 18 at this time.

More information about your specific shifts, what to do when you arrive onsite, the camping arrangements and what to bring with you will be released closer to the festival. If you have any questions not related to these things, you can get in touch with Holly on 07751 768207 or hello@charityconcierge.org.

Follow the link below to register for Download. You will be taken to the main Child.org website, where we will take a £75 deposit and some personal information.

All details submitted to Child.org will be shared with Festival Republic, in order to issue your festival tickets.