Volunteer at Latitude Festival
11-15th July 2018
Why is volunteering as a concierge at Latitude so great? Because you work in teams with your mates and camp together in our own camp site with hot showers. Because you get loads of time off to enjoy the festival. Because you're working in the main arena helping out friendly festival-goers who are happy to see you. Because you collect the donations yourself, and feel like you're making a real contribution to a great cause.
Concierges will have varied roles at Latitude, depending on the day and time of your shifts. The best concierges are friendly, helpful and enthusiastic. They work hard as well as play hard and are willing to approach people to offer the service, and chat to them about the wonderful work that Child.org does.
As a team leader, you’ll be responsible for a team of up to ten concierges, making sure everyone knows what they are doing, that they are being the best Concierges they can be, and that if anything goes wrong, a member of Child.org staff knows about it straight away. If you're interested, just tick the box on the registration form and we'll be in touch.
WHEN DO YOU NEED ME?
At Latitude, all volunteers must be onsite on Wednesday 11th July. The time we need you will change depending which service you are working on (midday for drivers, and 6pm for general service volunteers).
General Concierges will finish by 10pm on Sunday 15th and festival taxi drivers will finish by 4pm on Monday 16th (if you want to drive but can't work the Monday, get in touch and we'll see what we can do).
WHAT WILL MY SHIFTS BE?
There are two types of concierges at Latitude, those on general services (drinks delivery and tent pitching), and the festival taxi drivers. You will be asked for your preference when you register.
The shifts below are a guide only. In the case of sickness or other unforeseen circumstances we might also ask for a bit of extra help, so we do ask for some flexibility to make the service run as well as is possible!
You'll need to arrive between 3 and 6pm on Wednesday 11th July. This will give you time to get setup before the vital briefing that evening. If you aren't an experienced camper, arrive early for some tent pitching training (from 3-4pm)!
The exact shifts will be confirmed closer to the time, but usually you'll have three shifts with a full day off over the main festival. You'll be finished by 10pm on Sunday 15th July.
You'll need to be onsite by 12pm on Wednesday 11th July, for a briefing and drive around the different routes.
You'll have three 7 hour shifts, with a full day off over the main festival. You'll finish at the latest by 4pm on Monday 16th July. If you aren't able to stay until the Monday evening but you're keen to drive a buggy, get in touch with email@example.com.
WILL IT COST ME ANYTHING?
Although we will provide you with a ticket, uniform and everything you need for your shift, there are costs involved with going to any festival which you must be aware of:
You will be required to pay a fully refundable deposit of £75 when you register. This secures your space before the festival and protects us against people who want the free ticket but aren't planning to do the work. Payment of the deposit is a promise to attend the festival, so it is not refundable in the case of cancellation apart from in exceptional circumstances. Once onsite, if you fail to attend all of your shifts without a good reason (e.g. sickness, with a note from the medical centre), or if you are ejected from site by security or the Charity Concierge team, you will lose this deposit and a further £130. For more information see the FAQs.
Travel to and from the festival will be your own responsibility. We will do everything we can to help you to organise it and give you all the information you need, however any costs will be down to you.
Food and drink at the festival.
We will provide you with your Concierge t-shirt, however we ask that you bring your own black trousers/skirts/leggings or other variation of black bottom-half attire to go with this.
You will also need to provide your own tent and festival gear (wellies, warm jumpers, waterproofs etc.).
Concierges will be serving alcohol at the events, therefore you must be over the age of 18 on the starting date of the event. Please do not register if you will not be 18 at this time.
More information about your specific shifts, what to do when you arrive onsite, the camping arrangements and what to bring with you will be released closer to the festival. If you have any questions not related to these things, you can get in touch with the Concierge team on 07751 768207 or firstname.lastname@example.org.
All details submitted to Child.org will be shared with Festival Republic, in order to issue your festival tickets.
Registration is now closed for Latitude, but join the Concierge Pool to hear abut other volunteering opportunities with us:
How we use your data
When you register to be a Charity Concierge with Child.org, we need to be able to save and process data about you to be able to run the service. We also need to share your data with the festival, in order to arrange your ticket. Child.org will never pass on or sell your data to other companies, or send you marketing without your permission. If you're interested in how and why we store your data, you can read our Privacy Notice here.