Get more out of your festival volunteering. Be a Charity Concierge.

Registration for Latitude, V Festival and Electric Picnic 2017 is now open. Follow the links below to sign up. 

If you are not quite ready to register, join the Concierge Pool to receive regular updates about these and other festivals. 


Charity Concierges are elite festival volunteers who provide a range of services to help festival goers add a little luxury to their festival experience. As a Concierge you might help people with their luggage, drive a taxi, pitch tents, fetch a round of drinks from the bar or bring people a morning coffee. You'll never be left miles from the arena, guarding a gate for hours on end: Concierges are always found at the heart of the festival. This is festival volunteering for people who'd rather be busy than bored.

Concierges enjoy having tangible and direct positive impact. Most services cost just a £5 donation to Every £10 you raise could pay for everything a child needs to go to school for a whole month.

Volunteer as a team, and we'll guarantee you work the same shifts as your mates. Or come alone and make friends among the friendly Concierge community, as you camp together in our exclusive area of the staff campsite.

Concierges love working hard and accomplishing great things, but they also enjoy plenty of time off to enjoy the festival (at Latitude last year all our concierges worked just three, six hour shifts and all were given at least one full day off.)

Depending on the festival, you might be working on one, or a range of the following Concierge services:


Buggy Driver Concierge

Driving a buggy around the campsite, giving people lifts in return for charity donations, helping people get their luggage from A to B. It's the most fun job on site, and you know it.

You'll need a full driver's licence to drive a buggy. But if you don't there are plenty of other fun roles, such as...

Drinks Concierge

When festival revelers have found the perfect spot in the crowd to watch their favourite act, they don't want to have to leave and queue at the bar.

Enter Charity Concierge: for a small charity donation you'll nip to the bar, and thanks to your exclusive queue-jump, you'll be back in no time. The best part is, you'll spend your whole shift in the main arena listening to the bands as you bring people beers!

Luggage shuttle Concierge

When festival-goers arrive and the thought of a mile long trek to the campsite doesn't appeal, we will be there waiting to check in their bags airport-style and transport them directly to their chosen campsite!

Work on the ground spreading the word about the service and checking in people's bags, or be one of our shuttle drivers taking everything from A to B. The shifts are before and after the festival, so you'll have lots of time off during the main event!


Tent Concierge

Nothing makes you feel like a superhero like putting up a tent!

You'll look out for camping novices, staring helplessly at their bundle of poles and canvas. Armed with a mallet and extra pegs, you'll help them to miraculously conjure robust sleeping compartments, earning both their admiration and charity donation! The best part? By the end of your shift you'll be a tent expert and no combination of colour-coded poles will ever phase you again.

Join US AT 2017 festivals 

Being a Charity Concierge is unlike any other festival volunteering experience. The work is fun and engaging and you'll enjoy the feeling of raising life-changing funds, while offering festival customers a service they really want! Be a part of our fantastic, fun team of people working to change the lives of vulnerable children. Go to the relevant event page to sign up now, or join the Concierge pool for regular updates.

Working with leading festivals, in the UK and Germany


Imagine what a child could learn from a year’s uninterrupted education. They could learn anything, be anything. They could change the world.

Every penny raised by Charity Concierge helps to provide clean water, daily meals, deworming tablets, malaria nets, health education and more to children who deserve an equal opportunity. Read more about our programmes.

Our volunteers love the fact that they're collecting real donations in person that will have a real impact on the lives of children living in African countries.

This is brilliant!
— Charity Concierge customer
I need a concierge, STAT
— Festival camper craving bacon at 8am
The friendliest team, incredible music and an amazing charity! No better way to spend a weekend!
— Kitty, Charity Concierge at Latitude 2015
I can’t imagine many jobs where people are so eager and happy to give their money over. The work is fun and the cause is good!
— Richard, Charity Concierge at Latitude 2015

With thanks to our partners