Volunteer at Latitude Festival
22 - 27 July 2026
Our volunteer spaces at Latitude festival are FULL. Email us to join the waitlist.
WHY LATITUDE?
An eclectic lineup bringing visitors some of the best music, comedy and theatre the festival season has to offer. This year, we’ve got David Byrne, Teddy Swims, Lewis Capaldi and much more.
An outdoor adventure at your fingertips: soak up some sun on the Latitude lake with some wild swimming, a gondola ride or paddle boarding, or enjoy some forest bathing in the woods where you’ll also find soulful mini-stages, gin bars and meditation stations. You can even take a photo of Latitude’s famed pink sheep!
Activities, activities, activities… and more activities! Latitude’s got yoga, craft activities, interactive art installations, talks, ice baths, saunas, paddle-boarding, the Zen Den (which include the Temple of Connection), an enchanted garden and much more. As a concierge volunteer, you’ll have plenty of opportunity to dabble in your activities of choice.
VOLUNTEERING AT LATITUDE
Set within the stunning surrounds of Henham Park, Latitude Festival has been creating unforgettable memories for over 20 years. Let your curiosity guide you through the very best in music, dance, comedy, poetry, theatre, literature, podcasts, family activities and wellness. Your summer adventure awaits.
Charity Concierge volunteer spaces are now full. Email hello@charityconcierge.org to join the waitlist.
-
This role is a fun mix of hands-on festival support: you’ll help festival-goers set up their tents on the first day and then provide a drinks service across the main stages, getting drinks to the crowd faster by skipping the queues.
Be right in the heart of the action, enjoy the festival atmosphere, and catch some of the best performances while making a real difference!
You'll need to arrive the Wednesday afternoon before the festival for the mandatory briefing.
The exact shifts will be confirmed closer to the time, but usually you'll have three 7 or 8 hour shifts with a full day-off over the weekend. Shifts do not finish later than 9pm.
-
Take charge of our trolley hubs, helping festival-goers get rolling! You’ll be renting out trolleys and wagons to eager festival-goers. Work in small, friendly and buzzing teams.
The role is customer-facing and includes working with spreadsheets and data. Tech-savvy volunteers encouraged.
You’ll contribute no more than 24 hours over the festival - no overnight shifts and one full day off to enjoy the festival.
You’ll need to arrive on the Wednesday before the start of the festival for briefing and will finish by Monday afternoon at the latest.
-
Help Child.org run our family hubs at Latitude festival; a calm space for baby changing and feeding.
As a maternal health charity, we are passionate about ensuring that these spaces remain safe, clean and relaxed. It’ll be your job to make sure that this is the case - answering any questions, offering help where necessary and sharing more about our charity.
If you’re passionate about Child.org and what we do, this is the one for you! Plus, these huts will be situated in the main arena, so seriously close to the action.
This role is front-facing and about creating a safe space for parents. We will provide some safeguarding training.
You’ll contribute no more than 24 hours over the festival - no overnight shifts and one full day off to enjoy the festival. You’ll need to arrive on the Wednesday before the start of the festival for briefing and will finish by Monday afternoon at the latest.
-
Responsible for running ground operations and logistics; radioing buggy drivers when they are needed, managing queues of customers, and generally making sure the service runs smoothly. Perfect for those who like people and radios!
You’ll contribute no more than 24 hours over the festival - no overnight shifts (finish at 9 at the latest!). You’ll need to arrive on the Wednesday before the start of the festival for briefing and will finish by Monday afternoon at latest.
We’re also looking for just two fuel runners for each buggy service. You’ll be central to the behind-the-scenes operations of our buggy service - fetching fuel from to keep our service up and running. Hours are flexible. If you’re interested in this role, please email us for further info.
-
As a Team Leader, you’ll be responsible for a team of 10 - 15 concierges, making sure they know what they are doing and how they can be awesome Concierges. In particular, you’ll need to ensure that your team are present and on time and that they’re aware of their role (you can always ask core management for help). You’ll also need to motivate your team and keep their spirits high!
You will be working either in General Services; Buggy Service; Trolley Service or Family Hubs. You first must choose a role and then highlight if you’d like be a Team Leader.
You'll need to be onsite the Wednesday afternoon before the festival for a briefing. You'll have three 7* hour shifts, with a full day off over the main festival and will finish on Monday afternoon.
*you may need to attend shifts 30 minutes early to prep and support the team.
-
Roles now filled. Please email hello@charityconcierge.org to be added to the waitlist
-
Roles now filled. Please email hello@charityconcierge.org to be added to the waitlist
“Thanks for being so friendly and welcoming! I had an amazing time and met loads of lovely, brilliant people!”
“My ears are ringing, my nails are filthy and I’ve forgotten what buildings look like but it was all entirely worth it - thanks for the great weekend!”
Concierges will have varied roles at Latitude, depending on the day and time of your shifts. The best concierges are friendly, helpful and enthusiastic. They work hard as well as play hard and are willing to approach people to offer the service, and chat to them about the wonderful work that Child.org does.
IMPORTANT INFORMATION
You will be required to pay a fully refundable deposit of £80 when you register. This secures your space before the festival and protects us against people who want the free ticket but aren't planning to do the work.
If you cancel within 3 weeks before the festival without a valid reason (please see our Terms & Conditions) then we are under no obligation to return your deposit. The same applies if you fail to attend all of your shifts without a good reason.
We will provide you with your Concierge t-shirt, however we ask that you bring your own black trousers/skirts/leggings or other variation of black bottom-half attire to go with this.
Concierges will be serving alcohol at the events, therefore you must be over the age of 18 on the starting date of the event.
All Concierges will be expected to read and comply with our Volunteer Code of Conduct.
For more information see the FAQs or you can get in touch with us at hello@charityconcierge.org.
