General services concierges are the closest to the action throughout the festival! Provide drinks services across bars and main stages whilst soaking up the festival atmosphere. You’ll also be lending a helping hand to new campers pitching their tents when they arrive.

You'll need to arrive the Wednesday afternoon before the festival for the mandatory briefing. The exact shifts will be confirmed closer to the time, but usually you'll have three shifts with a full day-off over the main festival.

You'll be finished by 9pm on Sunday. 

As a Team Leader, you’ll be responsible for a team of 10 - 15 concierges, making sure they know what they are doing and how they can be awesome Concierges. In particular, you’ll need to ensure that your team are present and on time and that they’re aware of their role (you can always ask core management for help). You’ll also need to motivate your team and keep their spirits high!

You will be working either in General Service or with Buggy Service.

You'll need to be onsite the Wednesday afternoon before the festival for a briefing. You'll have three 7* hour shifts, with a full day off over the main festival and will finish on Monday afternoon.

*you may need to attend shifts 30 minutes early to prep and support the team.

PLEASE NOTE: Buggy driving roles are now full. Please email hello@charityconcierge.org to be added to the waitlist.

As part of the Buggy Ground Crew you will be working in teams to manage the logistics of our festival taxi service. It will be your job to ensure a smooth taxi operation throughout the festival!

You'll need to be onsite the Wednesday afternoon before the festival for a briefing. You'll have three 7 hour shifts, with a full day off over the main festival and will finish on Monday afternoon.

*New role alert*

At Wilderness this year, we are looking for 10 volunteers to work with the festival to support the baby changing and breast-feeding huts on-site.

As a maternal health charity, we are passionate about ensuring that these spaces remain safe, clean and relaxed. It’ll be your job to make sure that this is the case - answering any questions, offering help where necessary and sharing more about our charity (you’ll get heaps of information to help you with this).

If you’re passionate about Child.org and what we do, this is the one for you! Plus, these huts will be situated in the main arena, so seriously close to the action.

This role is front-facing and about creating a safe space for parents. We will provide some safeguarding training.

As Buggy Assistant Manager, you’ll work closely with the Event Manager and be responsible for overseeing the Buggy Service.

You’ll be responsible for delivering an introductory briefing; overseeing the logistics of the buggy service from our Buggy HQ; and managing a team of up to 60 buggy drivers and ground crew.

This role requires significantly more responsibility. You’ll need to be a confident leader, comfortable in public speaking, apt in problem solving and have strong interpersonal and communication skills. Experience working in events and/or managing a team would be valued.

Please note: You cannot register for this role via our Ticket Tailor form. If you’re interested, please email hello@charityconcierge.org. We will then share the full role description and recruitment process with you.

We recommend signing up as a volunteer and then submitting your interest for the paid role; then if you're not selected your place is still reserved and we'd reimburse the deposit cost.

As General Services Assistant Manager, you’ll work closely with the Event Manager and be responsible for overseeing the General Services.

You’ll be responsible for delivering an introductory briefing to our General Service volunteers; overseeing the logistics of the General Service from our Main Arena HQ; and to manage a team of up to 40 General Service volunteers.

This role requires significantly more responsibility. You’ll need to be a confident leader, comfortable in public speaking, apt in problem solving and have strong interpersonal and communication skills. Experience working in events and/or managing a team would be valued.

Please note: You cannot register for this role via our Ticket Tailor form. If you’re interested, please email hello@charityconcierge.org. We will then share the full role description and recruitment process with you.

We recommend signing up as a volunteer and then submitting your interest for the paid role; then if you're not selected your place is still reserved and we'd reimburse the deposit cost.